Some steps to try if you're having trouble with Cloud Console:
- Make sure you're using a modern browser. Cloud Console works best in recent versions of Chrome/Edge/Firefox/Safari. Though technically supported, it doesn't work well in Internet Explorer.
- Disable ad-blockers, privacy extensions, or content filters while using Cloud Console. Add console.cloud.google.com to your whitelist or turn them off temporarily. Such tools can be overly aggressive in blocking traffic to google.com domains, and can interfere with the functionality of Cloud Console.
- Try accessing Cloud Console from outside your network. Proxy servers or VPNs may be preventing traffic from getting through (we see this a lot with banks, insurance companies, and similar high-security environments). Try using a mobile hotspot or your home Wi-Fi. Work with your IT department to whitelist Cloud Console and Google API domains.
- Check the Google Cloud Status Dashboard. Even Google has a bad day every once in a while, check if there are any outages/issues reported.