Follow these instructions to add the Woolpert support group account access to your projects.
Add email@example.com the following roles on all projects:
Viewer - allows Woolpert to view but not edit any project resources.
Tech Support Editor - allows Woolpert to manage support tickets on your behalf.
If Viewer is too permissive for your organization's security policy, we ask you minimally grant us Browser. Browser allows Woolpert to find the project by name or ID (see that it exists), but prevents Woolpert from being able to view or edit any project resources.
Navigate to the IAM page of the IAM & admin section of Cloud Console.
- On the IAM page, click ADD.
- In the Add members panel, enter firstname.lastname@example.org in the New members field.
- In the Select a role dropdown, grant the following roles.
- Basic > Viewer.
- Repeat for Support > Tech Support Editor.
- Click Save.
The permissions table for the project should now include a record for email@example.com.